Introduction

The appearance in 1995 of Daniel Goleman's Emotional Intelligence: Why It Can Matter More than IQ1 generated a flood of interest in the role that emotional intelligence plays in our lives. Goleman elegantly surveyed years of research into psychological functioning and interpersonal skills, presenting his case to general readers in a coherent and accessible way. The response was seismic. At long last, the so-called soft skills which do so much to determine our success were rescued from the fringe and seriously considered by mainstream educators, business people, and the media.

Meanwhile, to satisfy this burgeoning demand, numerous other books have entered the marketplace. Many, however, lack solid research to substantiate their claims ...

Get The EQ Edge: Emotional Intelligence and Your Success, Third Edition now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.