November 2017
Beginner to intermediate
248 pages
6h 50m
English
Content preview from The Field Guide to Understanding 'Human Error', 3rd EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Epilogue: Speaking for the Dead
“What you’re doing, Sidney,” Jim Reason said, looking at me intently, “is trying to crawl into the skull of a dead man.”
He turned to gaze at the teacup in his hand, shook his head, and grumbled.
“How is that possible?”
The way he looked, it was not a question.
We were in a side-discussion during a conference more than a decade ago. The topic was (what is formally known as) process-tracing methods. I had attempted to popularize these methods in the first version of the Field Guide in 2002, and have done so in subsequent versions of it. How far can we take these methods to understand why it made sense for practitioners to do what they did—if those practitioners are no longer around? Is it possible to “reconstruct ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.