The Force.com Multitenant Architecture: Understanding the Design of Salesforce.com’s Internet Application Development Platform

Conclusions

Platform as a service (PaaS) and software as a service (SaaS) are contemporary software application development and delivery models that an increasing number of organizations are using to improve their time to market, reduce capital expenditures, and improve overall competitiveness in a challenging global economy. Internet-based, shared computing platforms are attractive because they let businesses quickly access hosted, managed software assets on demand and altogether avoid the costs and complexity associated with the purchase, installation, configuration, and ongoing maintenance of an on-premises data center and dedicated hardware, software, and accompanying administrative staff.

The most successful on-demand SaaS/PaaS company ...