January 2022
Intermediate to advanced
824 pages
25h 8m
English
book
The Handbook of Logistics and Distribution Management, 7th Edition
by Alan Rushton, Phil Croucher, Dr. Peter Baker
Content preview from The Handbook of Logistics and Distribution Management, 7th Edition
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Outsourcing: management
Introduction
The effective management of outsourcing arrangements is fundamental to the success of the relationship between the third-party logistics (3PL) provider and the customer. All too often contracts fail because both the service provider and/or their client do not fully appreciate the need for sound management. Their roles in ensuring a successful relationship are essential.
This chapter discusses the need for managing an outsourced contract looking at the responsibilities of each party. The key factors required in managing a successful relationship are then examined, including partnership and collaboration, active engagement between the 3PL and the client, continuous improvement and communications. For almost ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.