CHAPTER 9

Bringing It All Together: The HR Professional’s Role

Thinking about your role will automatically get you in the frame of mind to get your strategy and game plan right before you step onto the field.

—Harbhajan Singh

As explored throughout this text, change management is a multifaceted and complex competency that requires a skillful blend of scientific application and judgment. Further, as previously highlighted in Chapter 1, HR professionals are tasked with balancing the operational and emotional requirements of both employers and employees in order to enable efficient and effective attainment of corporate objectives. A key role within this responsibility is anticipating, responding to, guiding, and sustaining change.1

However, at ...

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