Chapter 11

Leader Standard Work

Standard work, standardized work, and standard are three different things. The weakest situation is the standard situation, while standard work is the most satisfying situation. The difference between the three concepts is illustrated in Table 11.1.

Table 11.1   Differences between Standard, Standardized Work, and Standard Work

Standard

Standardized Work

Standard Work

Level of Satisfaction

Low

Medium

High

Meaning

Target is the expected basic condition

Do it as planned; Basis to improvement

Proactive, taking action

Analysis and improvement

Function

Support standardization

Uniformity

Determine normality (target)

Enable/support improvement

Control, simplify, stabilize, routinize, and repeat

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