Chapter 10
The Importance of Strategic Alignment
Introduction
At this point in your journey, you have come a long distance, working hard to implement a lean IT system for both frontline associates and management. You have created the building blocks necessary for a strong foundation. This chapter extends the transformation model to the creation and execution of your organization’s strategic imperatives.
Purpose-Driven Alignment
In Chapter 3, “The Importance of Purpose,” we highlighted the clarity of your True North as a precondition for your people to engage and perform at their best. It is necessary for everyone in the company to understand the ultimate reasons ...
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