9 Wages and working conditions in outsourced services in Europe

Mathew Johnson and Karen Jaehrling


The fragmentation of production systems as a result of organizational outsourcing and subcontracting poses significant challenges for the effective regulation of wages and working conditions (Doellgast et al., 2016; Mori, 2017). Thus, workers in certain labour market segments, such as those working for second- and third-tier firms within complex supply chains, face multiple challenges in respect of earning a decent living (Arnholtz and Refslund, 2019; Berntsen and Lillie, 2016; Marchal and Marx, 2018. These challenges arise from aggressive cost competition between contractors (Grimshaw et al., 2019), and the uneven exposure of certain ...

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