14.Case Studies:Management Failures andSuccesses


The Purpose of the Case Studies

This chapter comprises 50 case studies, presented as told by Gen-Xers in the workplace. Their alternating scenarios of management failures and successes provide us with a study in contrasts—an instructive mix of experience intended to promote a better understanding of the Gen-X experience and perspective. The effectiveness of these case studies depends, in great part, on your active response to them.

For each management “bomb,” apply your powers of thought, and perhaps a little ingenuity, to come up with a “solution” to the given situation. Ask yourself …

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