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The Manager's Pocket Guide to Performance Management
book

The Manager's Pocket Guide to Performance Management

by Sharon G. Fisher
January 1997
Intermediate to advanced
128 pages
1h 20m
English
HRD Press
Content preview from The Manager's Pocket Guide to Performance Management

Identifying Causes ofPerformance Gaps

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After you have collected and analyzed performance data and concluded that there is a performance gap, the next step is to determine the most likely causes of the gap.

It is important to determine the causes of performance gaps because solutions fail if they are selected to treat only visible symptoms, rather than the underlying causes. When you identify root causes of a problem, you are much more likely to significantly reduce or eliminate the problem.

Once you have identified why the performance gap exists, you will be able to determine whether nontraining or training strategies for closing the gap are ...

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Publisher Resources

ISBN: 9780874254198Purchase book