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The Manager's Pocket Guide to Documenting Employee Performance
book

The Manager's Pocket Guide to Documenting Employee Performance

by Terry L. Fitzwater
January 1998
Intermediate to advanced
187 pages
2h 32m
English
HRD Press
Content preview from The Manager's Pocket Guide to Documenting Employee Performance

SESSION PREPARATION, FORMAT, AND FOLLOW-UP

1. Session Preparation

When you move from coaching to formal discipline, you “officially” place the employee in a process that could ultimately lead to termination; thus session preparation becomes very important. As we have seen, each process step has five phases:

•   Phase I. Search for the Facts

•   Phase II. Consider Possible Actions or Alternatives.

•   Phase III. Take the Most Appropriate Action

•   Phase IV. Documentation

•   Phase V. Follow-Up

If you ever find yourself preparing to conduct a session “cold,” without work completed on the first two phases, stop immediately. You must know the facts; and you must be sure the disciplinary process, not training, is the correct course of action.

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ISBN: 9780874254471Purchase book