The Manager's Pocket Guide to Corporate Culture Change

SKILL 5:CREATE A LEARNING ORGANIZATION

• Definition:  Creating the underlying values, assumptions and processes that result in high performance and competitive advantage

• Benefits:

— Results in new solutions to not-yet-understood problems

— Improves understanding of the work

— Adds value to customers

• Steps:

A. Think systems

B. Seek input

C. Make knowledge happen

D. Form partnerships

Introduction

We all learn. But do we learn fast enough to survive and grow? That question is being raised more and more in board rooms across the globe. Creating a learning organization means going beyond the individual to a system that supports learning from multiple dimensions. There are a number of different perspectives regarding the nature of organizational ...