The Manager's Pocket Guide to Interviewing and Hiring Top Performers

Index

“A bit,” 80

Ability

assessing with TotalView, 171, 175–176

turnover and, 6

Ability to add value

in hiring rubric, 115

interview questions and, 66

note-taking on, 103

sample questions to assess, 71

Advertising

cost of, 36, 145

effective newspaper ad sample, 37

evaluating, 60

ineffective newspaper ad samples, 34–36

job analysis and, 14

organization, 33

size of ad, 34

specific position, 33–39

Age, questions that refer to candidate, 85

Age Discrimination Act (ADEA), 85

Americans with Disabilities Act (ADA), 85–86

America’s Job Bank, 49

Aptitude

designing interview questions to determine, 62, 67, 72

in hiring rubric, 116

note-taking on, 104

Assessment, 109–111

competency, 32

placement, 109

promotion, 110

selection, 109

Total View, 111, 171