March 2015
Beginner
288 pages
5h 45m
English
book
The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
by Robbie Kellman Baxter
Content preview from The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
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What You Can Learn from Loyalty Programs |
An organization’s most loyal customers disproportionately drive revenue and profitability. A 2013 article in MarketingProfs confirmed what most business leaders know:1 The approximately 20 percent of customers who have visited a business 10 or more times drive 80 percent of the business’s total revenue and 72 percent of total visits to the business. The most loyal customers are less price-sensitive, more likely to be up-sold, and much more (70 percent more) likely to talk up the business.
No one doubts it. Loyal customers are really important. After all, loyalty programs are everywhere. Our key ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
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