The New CFO Financial Leadership Manual, Second Edition

Chapter 18. Risk Management^[*]

Some well-managed companies have fallen because they did not pay attention to risk. For example, it is difficult to recover from a fire that destroys a data center or production facility, or from the theft of all one’s securities and cash. Though rare, these occurrences can be so catastrophic that it is not possible to recover. An otherwise healthy organization is destroyed, throwing many people out of work and eliminating the equity stake of the owners.

On a lesser scale and much more common are the lawsuits that nearly every company must face from time to time. These may relate to employee injuries, customer or supplier claims regarding contracts, or perhaps sexual harassment or some form of discrimination. These lawsuits do not normally end a company’s existence, but they can cripple it if awards are excessive or the company is not in a solid financial position to begin with.

This chapter covers the risk management planning, policies, and procedures that keep a company from being seriously injured by these and other types of risk-related problems. In addition, it notes the role of the risk manager in mitigating a company’s risk by modifying internal systems as well as by purchasing insurance. The types of insurance that a company can buy are also discussed, as well as how to select a broker or underwriter to help service a company’s needs and how to evaluate the health of an insurance carrier. The chapter concludes with coverage of how to administer ...