The Power of Community: How Phenomenal Leaders Inspire their Teams, Wow their Customers, and Make Bigger Profits

INTRODUCTION: A LONGING FOR BELONGING

Every human being has a longing for belonging. We all want to feel loved, accepted, and validated. We want to feel that our lives matter. Deep down, we want to belong to something bigger than ourselves. We want to make a positive difference. Today, we are more connected digitally than ever before, yet we often feel more isolated and disconnected personally than ever.

This sense of isolation not only affects our personal lives but dramatically affects our work life as well. The ongoing Gallup Employee Engagement Poll* reveals that 70 percent of American workers are disengaged from their work. Perhaps even more disturbing, 18 percent of those workers are actively disengaged, meaning they are actually working ...