25A Case Study in Decision Making

A real decision is measured by the fact that you’ve taken a new action. If there’s no action, you haven’t truly decided.

Anthony Robbins

25.1Case Background

You will recall the high-speed bottling company in Chapter 23 that conducted a problem prevention exercise involving a potential shortage of oil-based resin. The company had identified several potential problems with its resin supplier and had put plans in place to reduce the likelihood of a shortage. The plans were primarily concerned with the resin supplier implementing effective safety and preventive maintenance programs. The bottling company had informed the supplier that if it didn’t comply with both of these initiatives that it would source a ...

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