4Business continuity management organizations

The models of implementation

Wei Ning Zechariah Wong and Jianping Shi

Introduction

The discipline and profession of business continuity management (BCM) emerged strongly over the past decade in response to the volatility of the business environment, increased global competition and the effect of customer choice. These forces are driving organizations in every sector to reinvent themselves and compete on the basis of flexibility, speed and customer responsiveness. The pervasive influence of technology and the concepts of lean management have further revolutionized how organizations conduct their business.

The recognition of the role BCM in corporate governance along with the growing understanding of ...

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