Management thinkers have devised a variety of models to account for corporate success. Raymond E. Miles and Charles C. Snow have pointed to strategy and structure as key factors. They contend that the best companies develop a strong “external fit” by creating a strategy that suits the market, and a strong “internal fit” by maintaining an organization that executes that strategy effectively.1 To this, Lawrence G. Hrebiniak and William F. Joyce added incentive systems that encourage departments and individuals to act in a way that fulfills the demands of the strategy and structure.2 Jay R. Galbraith has further added organizational processes and people,3 claiming that a successful organization needs both processes ...

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