Part 1: The Matrix (Scrumban’s Origins)What Scrumban Is and What It Is NotManaging Knowledge WorkStart the Journey with Systems ThinkingScrumban Can Incorporate Other Models and FrameworksWhy Systems Thinking Is RelevantSystems in Our Work EnvironmentsScrumban’s Approach to Understanding SystemsPart 2: The Mess (Reasons Scrumban Is Needed)Why We Want to Be “Agile”Why Agile Adoptions Stall or FailTying It All Together