NOTES
Introduction
1. James Collins and Jerry Porras, Built to Last (New York: Harper Business, 1994), p. 44.
2. Since the first edition of this book, author Pande expanded on the “Genius of the And” concept as a theme for a book on leading a changing organization, entitled The Six Sigma Leader, also published by McGraw-Hill.
Chapter 1
1. Address to General Electric Company Annual Meeting, Cleveland, Ohio, April 21, 1999.
2. Six Sigma was adopted as the theme linking all of AlliedSignal’s diverse quality initiatives in about 1995. In a sense Allied’s decision, and its influence on GE, is what brought Six Sigma back to its original role at Motorola where, as we’ve noted, it was a full culture-change process.
3. AlliedSignal, 1998 Annual Report ...
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