Chapter 3Fundamentals of Competency Modeling

Kim E. Ruyle, Vice President of Product DevelopmentJ. Evelyn Orr, Intellectual Property Development ConsultantKorn/Ferry Leadership and Talent Consulting

COMPETENCIES ARE AT THE CORE OF ALL TALENT MANAGEMENT PRACTICES. COMPETENCIES provide a clear and consistent vocabulary for talent management programs and the messages that inform and engage the key stakeholders—executive management, line management, high-potential employees, and the general employee population.

A competency is a measurable skill, attitude, or attribute that contributes to success on the job. Examples include Business Acumen,1 Perspective, Planning, Patience, and Listening (Lombardo and Eichinger 2009). Competencies enable us to ...

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