Chapter Nine
Measurement Tools and Technologies
Ultimately, whatever measures you decide to capture, you will be forced to collect a lot of data from a lot of people. There have been many products and technologies developed to help companies implement a training measurement program. While this book is not intended to be a detailed discussion of Learning Management Systems (LMS)1 and analytics systems,2 here we highlight some of the important tools and technologies to consider.
The Role of the LMS
Let me again emphasize how important it is to use your LMS. One of the most important issues in training measurement is capturing and storing the data in one single place—the LMS should be this place. By its very design, the LMS will capture adoption ...
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