O'Reilly logo

The Truth Doesn't Have to Hurt by Deb Bright

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 1

Criticism Doesn’t Have to Hurt

Criticism may not be agreeable, but it is necessary. It fulfills the same function as pain in the human body. It calls attention to an unhealthy state of things.1

—WINSTON CHURCHILL

Picture yourself in an audience of a few hundred people. The speaker behind the podium opens her presentation with the following question: “How many of you enjoy being criticized?” Would you raise your hand? If you are anything like the audience of four hundred people who were asked this question at a recent corporate retreat in Sarasota, Florida, your hand would have stayed down. Surprisingly, there were a few hands that went up. The speaker asked each person to explain. As it turned out, those who had raised their hands ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required