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The Truth Doesn't Have to Hurt by Deb Bright

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Notes

INTRODUCTION

1. Bob Kelly, Worth Repeating: More Than 5,000 Classic and Contemporary Quotes (Grand Rapids, MI: Kregel Academic, 2003), 273.

CHAPTER 1:Criticism Doesn’t Have to Hurt

1. Nicholas Fernandez, The Man I Always Knew: A True Story of Faith, Family and Honor (Xlibris Corporation, 2010), 95.

2. Dale Carnegie, How to Win Friends and Influence People (New York: Simon & Schuster, 1936), 5.

3. Bright Enterprises and Penelope Boehm, Criticism Survey, September 2013. Unpublished survey.

CHAPTER 2:Criticism Manners: Common Mistakes, and Some Dos and Don’ts

1. Mokokoma Mokhonoana, “Aphorisms,” http://www.mokokoma.com/aphorisms/ (accessed April 28, 2014).

2. Bright Enterprises and Technometrica, Strategies for Enhancing Performance Initiative ...

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