CHAPTER 26

Leveraging Technology to Achieve Your One Priority

Everyone loves technology. Technology is cool. It is exciting. It is fast moving. However, it can also drain resources and time from your organization at an alarming pace.

I spent many years managing large technology implementations for big companies, and the themes were almost always the same. Too much time was spent on the technology side of things, and not enough time was spent on the business side. After 12 to 18 months, companies would be no better off, despite having spent hundreds of thousands of dollars (or much more) on a fancy new system.

When you take it down to the simplest common denominator, technology is about data. In order to best leverage technology to reduce costs ...

Get The Unified Theory of Profitability now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.