Resolve Conflicts

Despite your best efforts to maximize your Three Cs, sometimes something just doesn’t feel right. Maybe you are anxious. Or frustrated. Or exhausted. If and when these emotions cross your mind, you have three options: fix the situation, live with the situation, or leave the situation. Figure 14-1 shows these options.

Picking what to do and how to do it matters. Sometimes, it could even be the difference between addressing the problem and not.

Kathryn, a consultant, learned this lesson the hard way. When her favorite manager left for another company, Kathryn began reporting to a senior director whose management style was totally different from what she was used to. Her prior manager always let her lead client meetings ...

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