The Unwritten Rules of Managing Up

Index

abuse, 13

academic theory, 154

accountability, 77, 155

action required, in email, 150

admin or assistants, of MIA bosses, 87–88, 91, 94

advice, 34–40

solicited, 36–37, 45

unsolicited, 27–28

affinity diagram, 39f–41f

agendas, tornado bosses and, 33–34

aggression, 38

airport test, 126

alert system, for wishful thinker bosses, 67

anxiety, 15, 97, 99–101, 138–142

assistants, 14–15

attitude, positive, 14

audience, 2–3

authority, 28, 147–148

autonomy, collaboration and, 89

bad news, 134–135

behavior, 24

customization of, 28, 128–130

of DEFCON 1 bosses, 11–13

of difficult bosses, 6f, 8, 18, 20

jerk, 126–127

of micromanager bosses, 98f

of naked emperor bosses, 115

of tornado bosses, 36

best practices: behavior customization, 128–130

being a star ...