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In any organization, the formula for winning is simple. Strategy plus execution equals success (Figure 3.1).

FIGURE 3.1 Formula for Success

So why don’t organizations with developed strategies win? Most of the time, it’s because they aren’t aligned around their strategy. Individuals don’t understand what the key performance actions and indicators mean to them and how they spend their time at work. Like musicians in an orchestra, they need to know what bars of a symphony they’re supposed to play so that the organization as a whole can make music. ...

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