INDEX

accountability, 178

activities,

avoid the trivial many, 175

focus on the vital few, 41, 175

Apple, 86, 124, 125, 127, 176

autocratic management style, 102-103

BMW, 124, 125

boundaries, establishing, 154-157

business plan outline, sample, 55-56

business plan,

metaphors for teaching the value of, 47-48, 49-51

why business owners don’t want to create, 48-49

Business Planning Map, 67

business strategies, create successful, 61-62

buy-in, 178

Calvin Klein, 124, 125

candidates, methods and processes for identifying and interviewing, 93

Chair, duties of, 184

clarity, importance of, 177

closing, 134, 137, 138

coach the right people, 75-111

three steps required to, 85

two major activities needed to, 76

coach,

essence of the manager as, 102

how to ...

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