The Year in Tech 2022: The Insights You Need from Harvard Business Review

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HOW COMPANIES ARE USING VIRTUAL REALITY TO DEVELOP EMPLOYEES’ SOFT SKILLS

by Jeanne C. Meister

Today’s companies are facing a growing soft skills gap. Recent studies found that 59% of surveyed hiring managers and 89% of executives reported difficulty recruiting candidates with the requisite soft skills, such as communication, teamwork, and leadership.¹ And these soft skills are only becoming more essential (and more difficult to develop) with the growing prevalence of remote work. Without access to in-person training and education, what can businesses do to help their employees develop these vital skills?

One promising solution is virtual reality. Unlike traditional e-learning solutions, VR tools offer learners a truly immersive experience: ...