Chapter 12 Strengthening the Learning of International Managers

This stage deals with the follow-up of the training and development activity. To maximize the return on the training investment, the training event must be followed up and reinforced. This stage is concerned with ensuring the appropriate systems and materials are in place to ensure that this occurs. This is particularly relevant to level three - TNA-driven and level four - strategy-driven organizations, as detailed in the model of organizational commitment to training in Chapter 6. For most international/multi-national organizations this represents one of the most significant challenges they face.

For example, one client in the consumer durables industry had developed, over a period ...

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