How to Introduce Human Factors to the Design Team
The four human factors interfaces that were discussed in chapter 1 should be introduced to the team during the first module-writing session.
Human factors principles of communication, team development, decision making, conflict resolution, and workload management serve as vehicles for employees to target specific operational practices or job-related conditions that affect performance outcomes. These human factors principles can be made operational through the explicit directions, notes, suggestions, and standards integrated directly into training modules and cover sheets.
Recall the PIEE model of human factors presented in Figure 1.3. The PIEE model presents the four interfaces through which ...
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