CHAPTER 2People

“Pleasure in the job puts perfection in the work.”

— Aristotle

Peter Drucker said, “The most valuable asset of a 21st-century institution, whether business or non-business, will be its knowledge workers and their productivity.”1 When you think of the healthcare industry, there are thousands of different job titles. Many of these are jobs that exist across every industry. When you think of professions, from accounting to human resources to information technology, many of the roles are present in most typical organizational structures.

Accounting

  • Accounts receivable analyst
  • Bookkeeper
  • Budget analyst
  • Chief financial officer
  • Controller
  • Treasurer

Human Resources

  • Benefits officer
  • Compensation analyst
  • Employee relations specialist
  • HR coordinator
  • HR specialist
  • Retirement plan counselor

Information Technology

  • Business systems analyst
  • Database administrator
  • Information architect
  • Mobile developer
  • Software engineer
  • Systems administrator

The healthcare industry is usually defined by several different economic sectors. If you consider the International Standard Industrial Classification nomenclature, you can group organizations into the following high-level categories: hospital activities, medical and dental activities, “other human health” activities, healthcare equipment and services, and pharmaceuticals, biotechnology, and other related life sciences. Some job titles specific to the healthcare industry are:

Administrative Healthcare/Medical Job Titles

  • Accountant

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