Chapter 2. How to Deal with Feedback

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Using Feedback as a Buying Tool

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Building Up Your Own Feedback

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Leaving Feedback

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Handling Negative Feedback

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eBay’s feedback system is how users get graded on their performance. A buyer generates good feedback by paying promptly; a seller generates good feedback by offering quality merchandise and shipping soon after being paid.

You can use feedback to help you decide which eBay users to deal with, or not. That’s because the higher one’s feedback rating, the more trustworthy that user is—in most cases. For that reason, experienced eBay users zealously guard their feedback ...

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