Troubleshooting OpenVPN

Troubleshooting basics

The concept of breaking apart a problem in any system, whether it be electronic, software, physical, or even behavioral, is a common principle. The phrase, divide and conquer is often seen, and true to reality.

Readers of this book are likely familiar with the common light bulb. You may not realize it, but there is a series of automatic troubleshooting steps performed.

Imagine the following scenario:

You walk into the office, many are already at work. You step into your office and flip on the light, nothing happens. You flip the switch back and forth a couple times before sitting down and turning on the computer in the dark.

You then pick up the handset on your Cisco IP phone, calling building maintenance. You speak with someone ...