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Troubleshooting Windows® 7 Inside Out by Mike Halsey

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Chapter 17. Remote Help

YOU can get help with Windows 7 and your PC in many places outside your home or office. In this chapter, I’ll cover how you can quickly find solutions yourself and how you can easily get help from other people over a broadband connection.

Using the Internet to Find Solutions to Problems

You’re never alone as long as you have an Internet connection. Whatever problem you face with your computer, you’re almost certainly not the first person to encounter it. A great many websites exist to help with computer problems, and technical experts can be very generous about sharing solutions to problems they’ve encountered. ...

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