064 Feedback
Information about status or performance used for confirmation, decision-making, and improvement.
Giving feedback to people can be challenging because there are human factors independent of the feedback that determine its effectiveness (e.g., attentional and working memory limits, background knowledge, motivation, perceived relevance).1
Whether feedback is system-to-person or person-to-person, there are two overarching principles essential to all effective feedback:
- Orientation—Grabbing attention with a stimulus and then setting an appropriate affect and expectation of what’s next. For example, the system may provide feedback with a pop-up dialog and alert sound, complete with a warning icon and headline about the problem (system-to-person ...
Get Universal Principles of Design, Updated and Expanded Third Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
