Usability Testing for Non-UX Professionals: Connect with Users, Test and Improve Your Products, and Get Better at Your Job as a Product Manager, Developer, or Engineering Manager
with Kathryn Grayson Nanz
Overview
In an ideal world, usability testing might be considered exclusively the job responsibility of UX designers or researchers. However, for many of us and for various reasons, that just isn’t a reality. No matter what the situation is, running basic usability tests is something everyone is completely capable of—and it comes with the bonus of making us better at our own jobs, as well, by better understanding our users.
In this course, we’ll discuss finding participants, thinking through the testing logistics, writing and facilitating a usability test, and reviewing the data. Each learner will get the chance to write a usability testing script for a feature in their own website or application that they’d like to test. Then, they’ll be challenged to practice usability tests with those scripts to get hands-on experience facilitating tests. Learners will leave this course feeling empowered and confident to start a usability testing program at their own workplace!
What you’ll learn and how you can apply it- Learn what is included during a usability test and what needs to be considered during the planning stage.
- Understand the benefits of usability testing and how to use the data gathered to improve the product.
- Practice writing and running usability tests and feel confident working with real users.
- You’re a developer, product manager, engineering manager, or other non-UX person in the tech industry who wants to start or participate in a usability testing program for your product.
Prerequisites:
- Fluent English language understanding (including basic/common tech industry terms, ie. UX/UI, minimum viable product, feature, user flow, etc)
Recommended follow-up:
- Watch Mapping the User Experience (video)
- Watch Designing with Empathy (video)
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