The introduction presented some general concepts that help to get a better understanding of UAT and introduced examples of high-profile project failures that, if not caused by UAT, were certainly not prevented by it. Chapter 1 provides an overview of UAT, its purpose and its relationship to an implementation project and the people who take part in it. You will find out why UAT is different from other types of testing and yet often uses the same processes – one of which is the fundamental test process. Finally you will discover what the different types of UAT are, who the stakeholders of UAT are and what each role has to offer to and to gain from the UAT process.

Topics covered in this chapter

•  What is UAT?

•  Why ...

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