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Uses and Risks of Business Chatbots
book

Uses and Risks of Business Chatbots

by Tania Peitzker
March 2020
Intermediate to advanced
170 pages
4h 14m
English
Business Expert Press
Content preview from Uses and Risks of Business Chatbots

CHAPTER 3

Use Cases of the Best Practices and Worse Case Scenarios

Defining a Cognitive Interface by What It Is Not; the “Japanese Hologram Girlfriend”

I created this case study for a large audience of MBAs and staff at Cambridge Judge Business School in autumn semester 2017. I won’t repeat the case study in this book because it is freely available online as a podcast on YouTube accompanied by the visuals in a SWAY PowerPoint.1 The essence of the analysis was that the interactive hologram created by Gatebox in Japan was not a cognitive interface. It does not grow or learn. It is an excellent, high-grade animated 3D avatar.

The Hologram Girlfriend ever deployed in a small semitransparent cylinder for B2C use or mass consumption, to date largely ...

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Publisher Resources

ISBN: 9781949443448