Validating a Best Practice

Foreword

As an expert in Excellence models, it is an honor for me to introduce this book to you. It provides practical guidance for leaders who want to use Best Practices as benchmarks for their own organizational Journey to Excellence. The BEST-method provides tools to identify which of the many Good Practices they are offered are indeed Best Practices – good enough to use as a benchmark for process excellence.

I have always preferred simple methods and tools in my work with diverse organizations around the world. Simple tools can be easily explained on the basis of common sense. There has never existed a test to assess a Best Practice until now. So, I am very happy to present to you this simple but very effective BEST-method.

The BEST-method ...