Contents
SECTION I DESCRIPTION OF THE BEST-TOOL
1.1 Why a Book on the Subject of “Best Practice”?
1.2 What Are the Advantages of the Application of the BEST-Method and BEST-Tool for the Reader?
1.4 Additional Applications of the BEST-Tool
1.5 The Book Focuses on Two Potential Audiences for Three Major Purposes
1.6 Benchmarking, Best Practices, and Excellent Results
1.7 Objectives, Benchmarking, and Definitions
2.1 Definition of Best Practice
2.2 Key Concepts in the Definition of a Best Practice
2.3 Characteristics of a Best Practice
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