business unit manager evaluation. This solution can be desirable in all cases in which
managers would not like to evaluate performance based on a single measure. This can
make performance evaluation more complex and subjective but at the same time more
articulated and complete. If (1) a balanced scorecard is used and (2) business units have
a partial infl uence on the capital at risk they receive, then introducing both RAP measures
into the balanced scorecard is the easiest solution.
What happens, then, in practice? Frequently only measures based on utilized capital
are calculated, used ...
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