CHAPTER 10
The Transition to IT: Issues and Case Studies
CONTENTS
10.0 Issues in the Transition to IT
10.1 Organizational and Financial
10.2 Technical Operations and Support
10.2.2 Live Hardware/Software Upgrades and Repair
10.2.3 Integration with Legacy Equipment and Systems
10.2.4 Monitoring and Systems Management
10.2.5 Standards and Interoperability and Vendor Lock-In
10.3 Operations, Users, and Workfl ow
10.3.1 Managing Disruptions During the Transition
10.4.1 Case Study: KQED, Channel 9, San Francisco
10.4.2 Case Study: PBS, NGIS Project
10.4.3 Case Study: Turner Entertainment Networks— Centralized Broadcast Operations
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