Chapter 2. Planning and implementing user state virtualization

Technology users are becoming more mobile. However, when they are away from their main office, they expect the same technology experience with any device that they use—whether it’s a phone, tablet, laptop, or desktop. Users don’t want varying configurations among their devices because it can be confusing and it wastes their time.

Information Technology (IT) departments also want well-managed systems to offer users the experience level they have come to expect, without a labor-intensive process ...

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