“There is no such thing as a voice user interface with no personality.”
—Cohen, Giangola, and Balogh, 20041
Now that we have discussed the principles of VUI in Chapter 2, we are moving on to the topic of personality. In this chapter, we learn whether we need personality and how to design for it.
As stated in Chapter 2, humans attribute intentionality and mental states to living and nonliving entities, a phenomenon known as anthropomorphism. Anthropomorphism is defined as the attribution of human characteristics or behavior to a nonhuman entity in the environment. It includes ...
