June 2020
Intermediate to advanced
9 pages
25m
English
Four lessons for using randomized controlled experiments to create value for your company and customers.
Suppose you work on Google’s advertising team and need to decide whether ads should have a blue background or a yellow background. You think that yellow would attract the most clicks; your colleague thinks that blue is better. How do you make the decision?
In Google’s early days, the two of you might have debated the issue until someone caved or you both agreed to kick the decision up to the boss. But ultimately, it dawned on leaders throughout Google that many of these debates and decisions were unnecessary.
“We don’t want high-level executives ...
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