April 2004
Intermediate to advanced
371 pages
10h 14m
English
Guruge, Corporate Portals, 332pp, ISBN 1-55558-280-X, 2002 Peel, CRM: Redefining Customer Relationship Management, 220pp, ISBN 1-55558-263X, 2002 Sharp, Call Center Operations: Design, Operation, and Maintenance, 306pp, ISBN 1-55558-277-X, 2002 Breakfield & Burkey, Managing Systems Migrations and Upgrades: Demystifying the Technology Puzzle, 320pp, ISBN 1-55558-256-7, 2002 Speed & Ellis, Internet Security, ISBN 1-55558-298-2, 398pp, 2003 Wheeler, Integrating Wireless Technology in the Enterprise, ISBN 1-55558-295-8, 432pp, 2003 For more information or to order these and other Digital Press titles, please visit our website at books.elsevier.com/digitalpress! At books.elsevier.com/digitalpress you can: • Join the ... |
Read now
Unlock full access