C H A P T E R 1
What Were They Thinking?
Avoiding Common Management Mistakes
LEADERS OF COMPANIES and, for that matter, nonprofits and government agencies and departments face a number of challenges. First of all, in confronting high-stakes situations with substantial economic consequences, senior executives need to make numerous decisions about how to hire and obtain the discretionary effort of employees, how to compete, how to lead, how to deal with various external constituencies and policy issues, how to best manage their own careers—basically, to figure out “what works” and what to do about a number of important issues. Second, today’s managers often need guidance and advice in figuring out what to do but can’t—or won’t—spend lots of time ...
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